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Cancellation Policy

OUR CUSTOMER FRIENDLY REFUND POLICY

At Dissertation First, premium customer service is our mission. Though we strive for 100% perfection in our services, still an instance of error cannot be ignored, even if the chance is one-in a million. We value your trust above anything else and want you to have added peace of mind while using our services. So, keeping the good faith in mind, we have in place very user-friendly refund policy. Before lodging a refund appeal, we request our clients to read the following cases carefully, these cases tell you about the situations under which you can claim a refund from us. If a client is not satisfied with the work even after having seven revisions offered by us, then the customer is authorized to file a complaint by contacting our customer support executives. After that it is our responsibility to:

  • Assign your project to a different experienced writer in order to execute your order successfully.
  • Or provide a complete refund to you

If you are charged twice while making payment through credit card accidentally, Dissertation First will be liable to return the mistakenly charged amount immediately.

Other Cases That Make You Eligible For Full Refund Are:

  • The quality of the paper is poor
  • When we fail to meet your deadline
  • If the customer service executives do not respond you even after repeated efforts
  • If there is an infection of plagiarism in the delivered work

If you wish to get a full return, then the refund request can be made only within seven days of receiving your work. The Quality Assurance Department possess all rights to make a final decision regarding a refund by considering all the evidences. However, if you fail to notify us before approaching the third party for assignment, our company will not be able to offer you a refund on the ground of your switching to the service provider. Your taking help from other services without informing us will be considered as a breach of contract.

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